Now Hiring - Retail Department Supervisor - Sales Floor in Northborough, MA

Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.

If this sounds like you, come work with us. Come Discover Different.

Posting Notes: Sierra Trading Post Store 0148 || 9110 Shops Way || Northborough || MA || 01532

The Opportunity: Contribute To The Growth Of Your Career.

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.

• Role models exceptional customer service
• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Takes an active role in training and mentoring Associates on established merchandising and processing principals using appropriate company resources and tools
• Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates complete tasks and daily activities in accordance with store plan; prioritizes as needed
• Monitors and measures productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
• Provides and accepts ongoing recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs during customer interactions
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and supports maintenance of a risk-free environment
• Performs other duties as assigned

Who We Are Looking For: You!

• Able to work a flexible schedule to support business needs, including nights and weekends
• Superior organizational skills with attention to detail
• Capable of handling multiple tasks at one time
• Ability to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors to accomplish tasks
• Capable of lifting heavy objects with or without reasonable accommodation
• Strong communication skills
• Ability to train others
• One year retail and 6 months of leadership experience

A Few More Reasons to Love TJX.

• Competitive Compensation
• Weekly Paychecks
• Associate Discount
• Career development opportunities
• TAAP – TJX Associate Assistance Programs
• Be a part of an inclusive team
• Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

At Sierra, we embrace the unknown⁠ - and support each other on the journey. Every day is a chance to reinvent what’s possible within our stores. We’re not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.

Discover Different also means that we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Sierra Trading Post Store 0148 || 9110 Shops Way || Northborough || MA || 01532